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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Yes sir I bought the IPhone14pro from USA , with Esim provision, but in my country Brunei there is esim network provider kindly advise
serial no : Jp2dw0r965
last week 24th July
kindly advise me
i try to talk via customer care number , line is not connecting.
Check the store's return policy, or sell it to someone who lives in the USA, or wait until a local carrier supports the eSIM. Aside from this, you'd likely be denied warranty service on it outside the country of origin.
(242720)
we Are in Brunei , with in 14 days unable to return to same shop in USA , some expansion case , you can help to return in local iPhone customers Center , because we trust world number one brand , if not helping to customers really not good .
Really my aim is not to rerun , replace with one Esim , another one physical sim , provision need . That’s I am requesting, if I visit to other place we difficult to get esim , in my phone if have both options it’s very useful, kindly do the need full , thanks in advance,
No one here in this user to user forum can help you return your phone. You should buy the phone in the country you live in and this is one of the reasons why.
You have 14 days from the date of purchase to return the phone for a refund but it must be in the same country you purchased it in.
Contact your wireless carrier or pick an option from those listed above.
(242721)
Kindly arrange to replace with one normal sim provision one esim provisos
is it possible to talk to you
can You please help me replace with both sim provision , with bill I give to in my county IPhone store I will give to them .
USA to Brunei time difference 11hrs ,
Let me check the store , I will come back to you .
Thank you
Very good evening, yesterday I checked with in my place Iphone customer, try to return, they said , I have to return in USA shop itself .
Yes, you will have to return it to the country it was purchased in. And it has to be done within 14 days of purchase.
Esim provision
