Communication Limits Not Working

I had this same problem. My solution was as follows:

Go into your child's screen time settings. Under "App Limits" make sure Facetime and Messaging (and Phone) are NOT SELECTED. If you are currently limiting time in apps using the "All Apps" selection this apparently causes a conflict with the Limit Communications settings. Once the Messaging and Facetime time limit is reached in App Limits, it blocks communication with anybody not on the "During Downtime" list. And there is no pop-up or request to give more time like there is for other Apps. Removing the limit entirely should allow communication with Everyone during Screen Time hours.

Even though Facetime and Messaging are, by default, programs that are "Always Allowed" this doesn't seem to bypass this conflict.

I have not tested this to make sure it properly limits communication during Downtime. Hopefully this helps.

Please see the pic below which is self-explanatory for setting appropriate communication limit for your child.

So I tried all the suggestions in this thread and none of them worked. I think it was because my kiddo could use FaceTime and receive texts that Apple support suggested that I reset the network settings on my kiddos phone.

so if anyone is still having issues after playing around with settings try that.