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I haven't received a refund I asked for 5 days ago

Refund money

I used trial two apples on Apple app but it auto deducted my money from my account. I asked Apple support for return and was accepted already. Almost five days passed but i have not get refund yet.


[Edited by Moderator]

Posted on Aug 5, 2023 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2023 6:41 PM

Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Top-ranking reply

Aug 5, 2023 6:41 PM in response to lotus67

Refunds can take awhile after they are approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


I haven't received a refund I asked for 5 days ago

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