You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deleting app on child’s phone due to online bullying and abuse and it won’t let me. Please advise

I have taken off all parental controls and restrictions and restarted the phone but am unable to delete the Zepeto app. It will allow to remove it from the library but it stays on the phone. This has become a dangerous app on her phone and I want it gone immediately. How do I make this happen?

iPhone 11, iOS 16

Posted on Aug 7, 2023 5:29 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2023 5:31 PM

If you have Screen Time enabled, go to Settings/Screen Time/Content & Privacy Restrictions/iTunes & App Store Purchases and change Deleting Apps to Allow.


Then try deleting the app again.

1 reply

Deleting app on child’s phone due to online bullying and abuse and it won’t let me. Please advise

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.