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Fingerprint sensor not responding on MacBook Air

After I came back from a month long trip, i tried opening my laptop as usual and it asked me to unlock with a code which i thought was the standard practice, but after i closed it and opened it again it didn't automatically unlock using my finger print ID instead i had to click on the enter password and then type the password. I thought it's a bug and I shut down the machine completely and restart it and went through the same process but it still didn't work. I looked for updates, installed them, restart the machine and it still didn't work. It hasn't worked since then. I erased all the fingerprints and tried installing them again and it doesn't register.

I don't understand what happened but my fingerprint sensor isn't working.

MacBook Air M2. bought it a few months ago


[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.5

Posted on Aug 9, 2023 10:27 AM

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Posted on Sep 3, 2023 10:29 AM

I Have tried everything to get my MacBook Pro M2 touch ID to work. What I did discover is that if I use the bottom of my palm (where my thumb is) and let it touch the area beside the trackpad, then touch the ID with my index finger - It works every time. Plus this worked for my wife's MacBook as well! Don't know why it works, it just does - every time. Hope it works for you too.

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Fingerprint sensor not responding on MacBook Air

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