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iPhone locked to mobile device management from a company that went bust

I recently reset an iPhone we purchased from a company that went into administration. After the reset it gets to a screen saying the device is managed by the company which is now no longer trading. They no longer have an IT department or a contact number for support so there is no way of getting them to login to the management console to release the device from their management.


Is there a way that Apple is able to remove the lock if I send proof of purchase?

iPhone 12

Posted on Aug 16, 2023 9:06 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2023 9:17 AM

Apple does not get involved with 3rd party sales, so the device would have needed to be removed from Mobile Device Management before they closed.

2 replies

iPhone locked to mobile device management from a company that went bust

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