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Out of all my Pages custom templates, there is one I can't use.
When I try to select it I get this error message...
"This template couldn’t be downloaded. There was a problem downloading this template."
There is a cloud icon next to the template in the template chooser.
I can't find anything online other than unanswered questions from people experiencing similar problems.
Can you point me in the right direction?
iMac 27″ 5K
Re: "Pages template "couldn't be downloaded" :
"There is a cloud icon next to the template in the template chooser".
Wondering if that template may have been created (or received) in iCloud, and was not added to the Template Chooser when you created (or received) the template ?
Apple support's online article (link below) may be helpful:
Create and manage Pages templates on Mac - Apple Support
Eg: says: "To Install a template from another source on your Mac":
"You can install a custom template that you received as an attachment by adding it to the template chooser in Pages.
Note: The template is already installed on all your devices and available in the My Templates category of the template chooser if you chose Add to Template Chooser when you created the template (and were using iCloud Drive with the same Apple ID).
You can set Pages to always open new documents from a specific template instead of the template chooser."
_______________________________________
Else: Possibly a Pages update may be waiting to be installed from "Updates" in the App Store ?
or
If needed:
More info. / support / contact (online chat / phone / email etc)
Pages Support website
Re: "Pages template "couldn't be downloaded" :
"There is a cloud icon next to the template in the template chooser".
Wondering if that template may have been created (or received) in iCloud, and was not added to the Template Chooser when you created (or received) the template ?
Apple support's online article (link below) may be helpful:
Create and manage Pages templates on Mac - Apple Support
Eg: says: "To Install a template from another source on your Mac":
"You can install a custom template that you received as an attachment by adding it to the template chooser in Pages.
Note: The template is already installed on all your devices and available in the My Templates category of the template chooser if you chose Add to Template Chooser when you created the template (and were using iCloud Drive with the same Apple ID).
You can set Pages to always open new documents from a specific template instead of the template chooser."
_______________________________________
Else: Possibly a Pages update may be waiting to be installed from "Updates" in the App Store ?
or
If needed:
More info. / support / contact (online chat / phone / email etc)
Pages Support website
Pages template "couldn't be downloaded"
