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Why has my Apple ID been blocked?

The account is **********@gmail.com

please I need to make it working.


Why has my Apple ID been blocked?


[Re-Titled by Moderator]

Posted on Aug 18, 2023 1:04 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2023 1:06 PM

This is primarily a user-to-user support forum; other Apple users like you.


It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Or if the account is locked, see: If your Apple ID is locked or disabled - Apple Support



2 replies
Question marked as Top-ranking reply

Aug 18, 2023 1:06 PM in response to Ahmadbassrawi1987

This is primarily a user-to-user support forum; other Apple users like you.


It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Or if the account is locked, see: If your Apple ID is locked or disabled - Apple Support



Aug 18, 2023 1:06 PM in response to Ahmadbassrawi1987

Hello,


I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article If your Apple ID is locked or disabled - Apple Support has solutions for two frequently encountered reasons for an account to be disabled/locked:


● If a message says "your account has been disabled in the App Store and iTunes Store" or "You cannot login because your account has been locked", then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: If you forgot your Apple ID password - Apple Support

If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. For additional assistance from Apple Security, read: Contact Apple for help with Apple ID account security - Apple Support


If it's another reason then post here with details.


● If your account says it is inactive, that is not the same as it being disabled. Contact Apple using this link Choose your country or region - Official Apple Support



Why has my Apple ID been blocked?

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