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My iphone 7plus was working fine this morning but in the last 2 hours the screen seems to have frozen and I cannot use the touchscreen to sign in or anything.
I have reset several times but still doesn't work.
iPhone 7 Plus, iOS 15
If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen activity (remove any obstacles, if present), and if you already tried (to no avail) a forced restart of your iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
If you're sure that nothing (case/cover, screen protector, dirt) interferes with your touch screen activity (remove any obstacles, if present), and if you already tried (to no avail) a forced restart of your iPhone, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Hello,
You may have to connect it to your computer as explained here:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Good luck.
Cannot use touchscreen
