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I don't see my contact names on my ipad, just their phone numbers

just got a new ipad. I have the correct apple ID in all devices (iPad, MacBook, iPhone). My apps and my contacts don't seem to sync to my new iPad.

iPad Pro, iPadOS 16

Posted on Aug 28, 2023 4:54 PM

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Question marked as Top-ranking reply

Posted on Aug 28, 2023 4:56 PM

In my text messages, it shows up as just a phone number without a name.


23 replies

Aug 28, 2023 5:35 PM in response to Trin_ity

Go into Settings > Contacts and there select an account that you want to use to manage your contacts. Make sure that when you select that account, you see that “Contacts” is turned on to sync those. If there are other things you want to sync as well, make sure they are turned on too. Make sure that you have all the accounts on your iPad that you also have on your MacBook and your iPhone as a different account other than your AppleID could be what has all your contacts. For instance, my contacts all sync from Google, I don’t see the contacts on a new device until I sign that device into my Google account and make sure that the Google account is set to sync all that information.

Jun 28, 2024 11:46 PM in response to Xyl1970

*** SOLVED (for me)***

A reddit post suggested to change the Region from my home region to a random region like United Kingdom and then back to my home region. This is located under the "Language & Region" menu inside of "Settings"


I noticed a pattern that any contacts that were missing the preceding 3-digit area code for the phone number were not being recognized by their Contact name. Switching the Region settings to United Kingdom and then back to my home Region was enough to make the iPad wake up and recognize all my Contact names in the Messages app.


I hope this works for anyone who finds this thread.


Apple - please fix this annoying bug. There are tons of threads on the internet about this problem with a lot of bad answers from people that don't actually solve this issue.

Feb 25, 2024 6:32 AM in response to Trin_ity

This frustrating event happened to me also! I tried all of the tricks mentioned. This one worked: Sign out of Apple on all devices. Then sign back in. Check settings in the device that does have your contacts with names and phone numbers (mine was my iphone). Make sure you have icloud and that sync devices is on. Then log into apple on the other device. You'll need to add icloud again in settings. Voila! I hope it works!


Mar 15, 2024 7:29 PM in response to 7883

Although this is very likely to be true - this is not a practical solution. It would take an insane amount of time to re-save hundreds of contacts manually to your iCloud account. This 100% needs to be fixed. My iPad mini was totally fine until I updated to iPad OS 17.3.1. Now in the Messages app, my saved Google contacts will not show the contact name. Also, if I try to share anything from other apps (photos, documents, etc.) it does not show my contacts as recipient options like it did before the update.


Dear Apple - fix it.

Aug 29, 2024 7:17 AM in response to Trin_ity

Found a fix for myself, incase you havent, make sure that you have your accounts all signed in on every device, this means gmail contacts, outlook, or any other contacts must be signed in on all devices. Once i added my gmail account on my ipad, half of my accounts had names which were on my phone as well :) hopefully this helps 1 person <3

Mar 10, 2024 9:04 AM in response to Trin_ity

Despite what Apple will tell you this issue is due to having Google or other accounts on your Apple devices causing contacts to be saved to the wrong account.


The ONLY guaranteed way to ensure contact names sync across your Apple devices is to remove all the non-Apple accounts from iCloud. Remove Gmail, Outlook, etc.


Once complete, you will then have to go onto your iPhone or iPad and create a new contact (in iCloud) for each message showing only a number. It shouldn’t be this hard but that’s the only way to ensure contact name’s sync across Apple devices. Think of it as Apple’s way of forcing you onto their Cloud.

Oct 13, 2024 3:13 PM in response to Trin_ity

It sounds like you might need to check a few settings to get your contacts to sync properly on your new iPad. Here’s what you can do:


1. Check iCloud Settings:

- Go to Settings on your iPad.

- Tap on your name at the top, then select iCloud.

- Ensure that the toggle for Contacts is turned on.


2. Check Default Account:

- Still in Settings, scroll down and select Contacts.

- Tap on Default Account and make sure it’s set to iCloud if you want to use your iCloud contacts.


3. Sign Out and Back In:

- If the above doesn't work, you can try signing out of your Apple ID and then signing back in. Go to Settings, tap your name, scroll down, and select Sign Out. After signing out, sign back in.


4. Update iOS:

- Make sure your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check.


5. Restart Your iPad:

- Sometimes a simple restart can help resolve syncing issues.


After doing these steps, give it a few moments to see if your contacts sync up. If the problem persists, let me know!

I don't see my contact names on my ipad, just their phone numbers

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