You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i can not login to my icloud account on my computer. what can i do to solve this problem

whenever i try to login to my icloud account on my computer, it says "connection error. Icloud encountered an error while trying to connect to the server."


my internet connection is good and there does not seem to be a problem with my computer. Im on it now sending this information to yall.


any feedback would be helpful.


Thanks,



[Edited by Moderator]

Windows, Windows 10

Posted on Aug 30, 2023 1:04 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2023 1:22 PM

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN (or security software), try turning it off and see if you can then log in. E.g., AppStore - Apple Community


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Aug 30, 2023 1:22 PM in response to wolfman844

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


If you are using a VPN (or security software), try turning it off and see if you can then log in. E.g., AppStore - Apple Community


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support


i can not login to my icloud account on my computer. what can i do to solve this problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.