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iPhone 13 base model screen issue 3 colors (black, red, and green screen)

hii my phone was okay last night and then this morning my screen turned into 3 vertical colors the black, green, and red it's kinda pinkish and i searched it online i saw several issue like mine on facebook and reddit. Unfortunately, my device is out of warranty 7 months ago. How to resolve it and it possible to apple waive the fees because it's a known issue?

iPhone 13

Posted on Sep 6, 2023 11:40 AM

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Question marked as Top-ranking reply

Posted on Feb 26, 2024 7:44 PM

Did apple solved this issue? I have this same experience

3 replies

Sep 7, 2023 12:32 AM in response to jenniegigi

Whether it is Black Screen, White Screen, Green Screen or Yellow Screen Death the process of reviving it remains more or less the same...


Experiencing random black/white/yellow screens and loading issues on your iPhone can be frustrating, but there are several troubleshooting steps you can try to resolve the problem. Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


iPhone 13 base model screen issue 3 colors (black, red, and green screen)

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