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Level 1

8 points

My MacBook and keyboard froze. Can’t shut it down. What should I do?

Posted on Sep 7, 2023 10:38 AM

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Level 7

23,592 points

Posted on Sep 7, 2023 2:24 PM

Press and hold the power button until the screen goes totally black ... about 10 seconds.

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Top-ranking reply

Level 7

23,592 points

Press and hold the power button until the screen goes totally black ... about 10 seconds.

My MacBook and keyboard froze. Can’t shut it down. What should I do?