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User profile for user: huncorn
huncorn Author
User level: Level 1
4 points

Sometimes I do not receive notifications from any app on iPhone 13 mini

Sometimes some of the applications do not send notification, such as whatsapp or instagram. If I receive a text or a call from these apps I do not see anything until I open the app by myself. It happens nearly with any app (mail, facetime etc) but its more apparent with others since I use them a lot.


notification settings on these apps are normal everything is turned on and I have no idea why this is happening.


Can you please help me to solve this problem without a reboot?


I have IOS 16.6 but it has been happening over a year with previous versions as well


[Re-Titled by Moderator]

iPhone 13 mini, iOS 16

Posted on Sep 8, 2023 5:07 AM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,906 points

Posted on Sep 8, 2023 6:50 AM

Hello,

Hmm, don't know, but these are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons. Adjust the volume on iPhone

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?

8) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

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Question marked as Top-ranking reply
User profile for user: MrBill3
MrBill3
User level: Level 10
103,906 points

Sep 8, 2023 6:50 AM in response to huncorn

Hello,

Hmm, don't know, but these are the standard steps for sound issues:

1) Is the side silent mute button on? Does any red show? Slide it back and fourth.

2) How about the volume buttons? Is the volume very low? Move the buttons. Adjust the volume on iPhone

3) Is Do Not Disturb on? Go to Settings > Focus > Do Not Disturb. Is it turned on? Check the times.

4) Go to Settings > Sounds & Haptics. Check the Ringer and Alerts slider.  Try changing the sound pattern for the type of alert.

5) Go to Settings > Notifications. Is the app listed?

6) Do other sounds work? What about phone calls? Music? 

7) Do you have an Apple watch? Many of the notifications will go to the watch instead of the phone. Is the watch in silent mode?

8) Many notifications are partially muted when the phone is unlocked and you are using it vs. locked.

Note: you can send text messages to yourself for testing purposes.

Good luck.

Reply

Sometimes I do not receive notifications from any app on iPhone 13 mini

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