You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Why won't Notifications turn on my iPhone screen

I have an iPhone 14 Pro Max running iOS 16.6.1.


Whenever I get any sort of notifcation I hear the sound but the screen doesn't turn on.


A few things it isn't:


  • Silent switch on phone is in ringer position.
  • DND mode is OFF.
  • Notification Scheduled Summary is OFF.
  • The specific notifications have lock screen toggled on.


Keep in mind, I get the notification SOUND no problem. The screen just doesn't turn on. But when I go and tilt the phone up, the notification is there.


Any ideas?


[Re-Titled by Moderator]

Posted on Sep 17, 2023 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2024 3:44 AM

Hello! Does anyone solve this issue? I have the same issue in iPhone 14 pro. Notification sounds works but do not light lockscreen. I have 17.5.1 iOS

Similar questions

54 replies

Nov 23, 2023 12:52 PM in response to JAB-11

I think there is a bug related to the operation of the proximity sensor. In the first screen replacement, my proximity sensor was not working. However, all other features were working, including the screen waking up when notified. When the sensor was changed, the screen did not wake up when notified. Although different screens and sensors were tried, the result did not change. I am sure that this problem is software. Since I bought my phone from abroad, I cannot change the screen at Apple Service even by paying a fee in accordance with Apple policies. When I receive service from private services, I receive an important screen message. I have suspicions that this notification creates a bug in the notification centre. For now, I am waiting for the notification to be deleted from the settings.

Apr 30, 2024 12:11 PM in response to Jandus

Same issue. I'm wondering if it has something to do with the fact that I'm not looking directly at the screen? Is that a setting option? I know that I had to turn on the feature for siri to work even if my face wasn't looking at the screen (when my phone was in my pocket or upside down on a table) so I'm wondering if this is a similar setting? I read a comment that said disabling notifs on apple watch resolves the issue but I don't want to keep my watch notifs off at all times.

Why won't Notifications turn on my iPhone screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.