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Wifi not working on iMac 2017

The wifi on my iMac 2017 (running macOS Ventura 13.6) doesn't work, only the ethernet does. I can't toggle on wifi in the menu bar, and when i go to wifi under system preferences, none of my wifis are showing up. This have been a problem the past two years, and i have now factory reset my iMac, but the wifi still doesn't work. All of my other devices do not have problems with the wifi.

Posted on Sep 24, 2023 7:33 AM

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Posted on Sep 24, 2023 7:51 AM

If you cannot toggle on wifi and it is greyed out, this is most likely a hardware issue with the internal wifi adapter I am afraid.


You can Contact - Official Apple Support to set up hardware service for your device

6 replies

Dec 7, 2023 2:55 PM in response to Enilorac28

I have this same issue on my 21" 2017 iMac... sometimes WiFi works and sometimes it does not.


I'm running 13.6.1 but this has occurred for the last year or so.


Obviously, the wired connection is faster but WiFi is needed for Airdrop or if I move my iMac away from the wired network


Most of the time rebooting fixes the issue other times I need to do a SMC/PRAM reset and that does the trick.


Links are below to reset these.


Reset NVRAM on your Mac - Apple Support

Reset the SMC of your Mac - Apple Support


Sep 24, 2023 12:09 PM in response to Enilorac28

Make a New Location, Using network locations in Mac OS X ...


For OSX 13+ substitute System Settings for SystenPrefs...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.

Mar 24, 2024 10:45 AM in response to Enilorac28

Same with 2017 iMac. Took it to Apple Store for check. Technician couldn't find anything wrong and had no problem connecting to the store’s wifi. Couldn’t explain why it didn’t connect to my home wifi despite my family’s iPhones, iPads and the TV having no problem doing so. Said it must be a hardware problem with the iMac which would be expensive to diagnose and may not resolve issue. Suggested buying a new iMac.

Wifi not working on iMac 2017

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