You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone 15 Pro Getting Hot

Hi all, just wondering why my brand new iPhone is getting so hot.... does the issue resolve after software updating or is it an ongoing issue.



iPhone 15 Pro

Posted on Sep 25, 2023 11:47 PM

Reply
1 reply

Sep 25, 2023 11:56 PM in response to ElisabethkateWellings

ElisabethkateWellings Said:

"New iPhone 15 Pro Getting Hot: Hi all, just wondering why my brand new iPhone is getting so hot.... does the issue resolve after software updating or is it an ongoing issue."

-------


You are not the first to have reported this.


Troubleshooting an Overheating iPhone:

There are likely too many processes taking place. So, power off the phone, to let it cool, and then try clearing space. Have you recently filled you iPhone storage? Having low available storage can most certainly case overheating. process are likely taken up

Perform the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


then...


2. Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:

New iPhone 15 Pro Getting Hot

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.