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Cannot share apple arcade to kid’s device

Hi i have a problem with kid account, in my subscription, they show that my son can access to apple arcade shared by me. But in his ipad, they require to monthly payment to play games in apple arcade. Anyone has the same issue?? Please help to solve it!!

iPad mini, iOS 8

Posted on Sep 27, 2023 11:44 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 6:03 PM

Re: "Cannot share apple arcade to kid’s device"


Wondering if your son is logged in correctly to his iPad with his own Apple ID:

Sign in with your Apple ID - Apple Support


Check you have added your son correctly: Add a family member to your shared subscriptions - Apple Support


Your son likely still needs to "join" on his device ... He should see a message that he has access to the subscription when he tries to subscribe. More about that in step 3 here: Join Apple Arcade


If needed, the steps in the article below may also help:

What to do: If you don't see your family's shared content

1 reply
Question marked as Top-ranking reply

Sep 27, 2023 6:03 PM in response to Tracy0340

Re: "Cannot share apple arcade to kid’s device"


Wondering if your son is logged in correctly to his iPad with his own Apple ID:

Sign in with your Apple ID - Apple Support


Check you have added your son correctly: Add a family member to your shared subscriptions - Apple Support


Your son likely still needs to "join" on his device ... He should see a message that he has access to the subscription when he tries to subscribe. More about that in step 3 here: Join Apple Arcade


If needed, the steps in the article below may also help:

What to do: If you don't see your family's shared content

Cannot share apple arcade to kid’s device

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