You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Was at work today Face ID had always worked for me even if I drop my phone a million times, I dropped it and about an hour later found out my face wasn’t working I reset my face still wouldn’t work restarted phone still wouldn’t work and then took me to a website saying I should update it which it’s up to date still nothing
[Re-Titled by Moderator]
Knighter667 Said:
"My phone is up to date and still will not let me have my Face ID, I had it before and then it just stopped working"
-------
For reference...
Troubleshooting Face ID:
Overview these two links:
Knighter667 Said:
"My phone is up to date and still will not let me have my Face ID, I had it before and then it just stopped working"
-------
For reference...
Troubleshooting Face ID:
Overview these two links:
Phones in general are going to eventually fail if you drop them enough. Sounds like you found the limit for your phone. It will need to be repaired. Make an appointment at an Apple store to have the phone evaluated.
~Lyssa
I dropped my phone today accidentally and my Face ID stopped working , I’ve done everything but is still not working
Face ID not working after I dropped my iPhone
