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I have $20 in my Apple ID balance from a gift card but can’t make any in app purchases

I was gifted a $20 Apple Store gift card that I uploaded into the App Store, but whenever I try to purchase something I am unable to use the money already in my account.

iPad Air (5th generation)

Posted on Oct 5, 2023 3:08 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 1:40 AM

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

or 

Tap App Store -> tap your Profile (top right of the screen) -> then you will see your Apple Account balance.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

6 replies
Question marked as Top-ranking reply

Oct 6, 2023 1:40 AM in response to IA1989

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

or 

Tap App Store -> tap your Profile (top right of the screen) -> then you will see your Apple Account balance.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Oct 5, 2023 3:22 AM in response to IA1989

I have $20 in my Apple ID balance from a gift card


If you have enough money in your Apple Account balance, all you have to do is -> you need to set your Apple Account balance as your default payment.


See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)



See -> What you can buy with your Apple Gift Card or Apple Account balance

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support (UK)



and ⤵️

  • You can't use your Apple Account balance to send gifts or gift cards.
  • If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are only available to you. Find out more about how purchases are billed to your Apple Account balance.
  • Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.




Oct 5, 2023 10:31 AM in response to IA1989

It still won’t work because to verify it I need the original gift card that I no longer have anymore.

What do you mean?


In your start post you say:

I have $20 in my Apple ID balance from a gift card 

That means you have redeem the your Apple Gift Card and the $20 is your Apple Account balance.

When redeeming a gift card, the amount will be credited to your Apple Account balance and you can set your Apple ID balance as your default payment.

 


Oct 5, 2023 4:21 PM in response to Raicya

I received a $20 apple gift card store gift card for my birthday and I used the code to redeem it and now the balance is in my account. However whenever I try to use the $20 listed in my account balance I am unable to without redeeming another gift card even though I already have sufficient funds in my account from that gift card before.

I have $20 in my Apple ID balance from a gift card but can’t make any in app purchases

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