Why doesn't macmail content display?

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Level 1

4 points

Why doesn't macmail content display?

I have been opening and closing macmail to view the content in individual emails for two years. This is beyond inconvenient. Apple tech support has been zero help. I have tried countless fixes. Occasionally I will get a window that displays content. My recommendation to others with this problem, never close the working window. Hit the yellow button to hide it and call it back when needed. I realize everyone eventually has to restart, but this workaround is better than anything else I have discovered.

iMac 27″, macOS 10.15

Posted on Oct 10, 2023 8:30 AM

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Answer 1

BDAqua

Level 10

245,483 points

Oct 10, 2023 9:21 AM in response to BigNews

Start with this...

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.

Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

We need to see what all is running, a report from this will not display any personal info...

EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/

Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community

Use the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

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Answer 2

Old Toad

Level 10

210,615 points

Oct 10, 2023 3:50 PM in response to BigNews

Make sure this checkbox is not checked in Mail's Privacy settings pant:

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Why doesn't macmail content display?

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