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Having trouble palying some videos

I updated my mac to Monterey Version 12.7 a couple of days ago but some of the videos don't seem to work properly on it. For instance the video will lag, but the audio will be fine and then 2-3seconds later it will either pause or buffer. I thought it was a problem with some sites but then I tried other sites and the issue persisted. Even some videos on QuickTime Player is having trouble playing and the video seems to run in lag time while the audio is fine. I don't know why it is happening but I could use help. Thank you!

MacBook Air 13″, macOS 12.7

Posted on Oct 10, 2023 7:48 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 1:48 AM

We need to see what all is running, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


Use the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...


7 replies
Question marked as Top-ranking reply

Oct 11, 2023 1:48 AM in response to itsnipunpoddar

We need to see what all is running, a report from this will not display any personal info...


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


Use the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...


Oct 11, 2023 1:39 PM in response to itsnipunpoddar

Malware - Malware detected!!!


Malware:

Login Item: ~/Applications/BeAware.app

Reason: Malware name match


Besides getting rid of that...


Delete these files & restart...


~/Library/LaunchAgents/org.virtualbox.vboxwebsrv.plist

~/Library/LaunchAgents/com.adobe.ccxprocess.plist

~/Library/LaunchAgents/com.adobe.GC.Invoker-1.0.plist


/Library/LaunchAgents/com.teamviewer.teamviewer.plist


/Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist


/Library/LaunchDaemons/com.easeus.dataprotectbackup.plist

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

/Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist


~ tilde indicates your user library folder

Apple hid the Users' Library folders...


Method 1:

1 From the Finder, select the Go menu at top of the screen, and choose Go to Folder.

2 In the window that opens, enter ~/Library, and click Go.

Having trouble palying some videos

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