Business incorrectly listed as 'Permanently Closed' in Apple Maps

I’m having the exact same problem. It’s been going on for months. I’ve lost so much business as a small business it has ruined me this year.

the solutions provided are definitely not working. Business connect is definitely not working for me.

I've been dealing with this same issue regarding our Apple Maps listing. I contacted Apple Map Support 12 days ago when I first notice the issues, and they assured me it would be fixed within 48 hours. However, as of today, our business still shows as permanently closed. Despite sending multiple follow-up emails, I have not received any responses. When I called for assistance, I was told that this issue must be handled via email, leaving us in limbo. Meanwhile, this misinformation has likely cost us numerous customers. It would be preferable for our business not to appear on Apple Maps at all than to be incorrectly listed as permanently closed. Can anyone here offer some solution for this?

Hello harryscollar,

Thank you for using Apple Support Communities. It sounds like you’ve taken some really great steps so far, and we'd be happy to get you pointed in the right direction to get some help.

In this specific situation, we'd recommend getting in touch with Apple Support directly. Depending on your region, you might be able to contact them here: Get Support

Kind regards.

I just emailed places-on-maps-support@apple.com. And I just Reported an Issue on Apple Maps to my business hours. Hopefully I'll have quick resolution.