Hi I’m trying to sign into a Mac book I haven’t used for a while, the password I remember is not working and the recovery with iCloud is also not working stating error when I attempt log in .. please help

Hi!

Here to help.

I understand this is a Macbook pro 2016?

There was an error connecting to the> "apple id server", I guess.

Q:

• do you see the date/time? Is it correct?
• if it is > see below
• if it is not:

Use macOS Recovery on an Intel-based Mac - Apple Support

Go to recovery,

Open Terminal from the menu bar menu (utilities).

In Terminal, after the "prompt" (a rectangle after something like #bash or #zsh)

type:

DATE

(enter)

> incorrect?

type:

DATE MM/DD/HR/MM/YY (eg: 10/22/01:31/23 = 22 October 1:31 AM 2023)

(enter)

BELOW:

If the date is correct:

open Terminal in recovery.

at the prompt, type:

resetPassword

(enter)

follow instructions.

Hope this helps!

https://support.apple.com/en-us/HT212190

If you can't reset your Mac login password

Kind regards

RRD