You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Connection Lost"/"Connected" from Bluetooth on Catalina 10.15.7

Process: Bluetooth Explorer 7.0.0


Operating System: Version 10.15.7 (Build 19H2026)


Date: 2023-10-24 08:08:36 +0000




Initializing Bluetooth...


Leonid’s Mouse connected, handle: 0xC


Bluetooth Support Initialization complete.


updateChainPower error: 82


HCI Controller terminated; module unplugged or firmware reset/crashed.


HCI Controller terminated; module unplugged or firmware reset/crashed.

iMac 21.5″, macOS 10.15

Posted on Oct 24, 2023 1:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2023 1:56 AM

Try and restart the Mac to see if the issues persist. You might also want to boot it in the safe mode to see if it is caused by an external piece of software


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


Similar questions

1 reply
Question marked as Top-ranking reply

Oct 24, 2023 1:56 AM in response to leonidfromukr

Try and restart the Mac to see if the issues persist. You might also want to boot it in the safe mode to see if it is caused by an external piece of software


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


"Connection Lost"/"Connected" from Bluetooth on Catalina 10.15.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.