Apple Music Play Counts & Play History on iOS 17.1 Not Syncing or Updating from iPhone to Mac

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Apple Music Play Counts & Play History on iOS 17.1 Not Syncing or Updating from iPhone to Mac

I updated my iPhone 15 Pro to iOS 17.1 and since then, songs I play in Apple Music on my iPhone aren't registering in the Apple Music app on my MacBook. Play counts aren't updating and it doesn't register that the song has been played at all.

My "Recently Played" playlist has different songs in it on my iPhone vs my MacBook because songs played on my iPhone aren't registering in the desktop Music app. Songs I've added recently and played numerous times on my phone still show 0 plays and have no time stamp. I know it usually takes time to update but it's been several days now and nothing...

Usually play counts update daily, but that's stopped. It was all working fine until the iOS 17.1 update. I've tried toggling the "Use Listening History" and also restarted my iPhone to no luck.

Posted on Oct 27, 2023 6:20 PM

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Answer 1

Oct 30, 2023 6:40 AM in response to philivan

I've got this too and with the exact same version and devices. Hasn't updated since 17.1 came out, and the usual tricks don't work.

I wish I could understand why every time there is a release, something about apple musics core functionality has a regression. It's very frustrating.

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Answer 2

Oct 31, 2023 4:31 AM in response to philivan

This is happening to me too. MacBook Air running Sonoma, iPhone running iOS 17.1

Like you, I have restarted, toggled 'Use Listening History' etc.

It seems that tracks played on the Mac will show up in my Recently Played smart playlist on my Mac and my iPhone, but tracks played on my phone do not show up on the Mac.

HomePods aren't updating play counts either, but I've long since given up on those ever doing so.

Frustrating!

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Apple Music Play Counts & Play History on iOS 17.1 Not Syncing or Updating from iPhone to Mac

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