You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ios 17 Photo Markup Magnifier restoration

How soon will the Photo Markup magnifier be restored to the functionality?

iPad (10th generation)

Posted on Oct 30, 2023 1:10 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2023 6:58 AM

There are multiple issues with the Markup Toolbar in iPadOS 17.x...


The markup Magnifier tool is entirely absent from the latest release, despite this function being documented within the updated iPad User Guide.


Additionally, while it is possible to use Signature tool to create new signatures, saved signatures created prior updating to iPadOS 17.x cannot be accessed (noting that pre-existing signatures, actually saved within your keychain, remain accessible to all devices running iPadOS 16.x or earlier).


You would be well advised to seek assistance directly from Apple Support - as they may wish to record and escalate as appropriate. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Apple invite submission of comments and bug reports via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


You should submit a Bug Report, ensuring that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions.


Every bug report counts. Until Apple receive a sufficient number of reports, issues may not be considered sufficiently important to investigate or resolve. Consider referring to this thread within the Apple Support Community:

https://discussions.apple.com/thread/255240355


1 reply
Question marked as Top-ranking reply

Oct 30, 2023 6:58 AM in response to SPED_Stl

There are multiple issues with the Markup Toolbar in iPadOS 17.x...


The markup Magnifier tool is entirely absent from the latest release, despite this function being documented within the updated iPad User Guide.


Additionally, while it is possible to use Signature tool to create new signatures, saved signatures created prior updating to iPadOS 17.x cannot be accessed (noting that pre-existing signatures, actually saved within your keychain, remain accessible to all devices running iPadOS 16.x or earlier).


You would be well advised to seek assistance directly from Apple Support - as they may wish to record and escalate as appropriate. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Apple invite submission of comments and bug reports via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


You should submit a Bug Report, ensuring that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions.


Every bug report counts. Until Apple receive a sufficient number of reports, issues may not be considered sufficiently important to investigate or resolve. Consider referring to this thread within the Apple Support Community:

https://discussions.apple.com/thread/255240355


ios 17 Photo Markup Magnifier restoration

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.