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Backup is double the size of the actual backup

My 50gb iCloud is full on my iPhone. It says I have 35.2gb of backups but when I click on the backup it says it’s 17.4gb.


Where is this missing 17.8gb and how do I free up space?


I’ve already removed many apps from being backed up and it made no difference.


Posted on Oct 30, 2023 8:51 PM

Reply
11 replies

Dec 2, 2023 1:18 PM in response to ViciousMal

Yes i understand that there was a ghost backup. I have the same thing after I deleted my existing backup. It showed that there was a no backup but Account Storage showed backup taking up some space.


I did contact Apple Support and they've taken logs etc. but am yet to hear from them.


Based on your comments it seems that they have no freaking idea how to fix it, just try a bunch of things and hope something fixes it.


it's a shame that this is the level of support that we're getting nowadays.

Backup is double the size of the actual backup

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