Luv Share App from Apple Store problem
Hi, I purchases a flash drive that requires the use of the Luv Share app. They work in conjunction. The app has two areas to save photos/videos:
- Internal drive
- External drive
My iphone: iphone 13, iOS 17.1
To transfer files to the flashdrive, I need to use the External drive. This drive has been a problem. First, when I tapped it, nothing happened until one day I figured out to insert the new flashdrive into my computer & let Windows format it. Once that occurred, I saved several videos to it.
But this time when I want to save 1 screenshot to the External drive, I get this:
Error
External: open file error.
path = /
and a whole bunch of alpha/numeric until it ends with .jpeg.
The screenshot has been saved in the Photos app that Apple provides. I wondered if the screenshot, even tho it is a jpeg was causing the error. So I exited and then chose a regular photo taken by my camera and I got the same error.
If I select Continue I get the same result. I am one who will research the problem until I get a solution but I cannot find a definitive answer! Others do experience this problem.
I am not tech savvy anymore. The terms change and so does the tech so in replying if you use a term, can you kindly put into parenthesis the definition of it or I will try to search the definition if that is too much to ask for.
I would abandon using the Luv Share app if I could. I am tethered to it since the flashdrive only works with it. This has not been a very good experience due to the errors & lack of support by the developer. So this is important to get assistance. I appreciate anyone who can lend their knowledge.
Thanks!
iPhone 13, iOS 17
