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marcustait79 Author

Level 1

4 points

Home app invites non responsive

Spent a couple of days attempting to set up some smart switches in the newly updated home app. Whilst the devices set up in the app easily enough, my partner was unable to accept the invitation to join the home and I was unable to access the devices from outside the range of the WiFi network. Today (the 3rd day of battling the issue) a sharp eyed Apple support agent spotted that my Apple TV 4K is a 1st generation and likely not compatible with the latest release of the home app. She has raised an escalation request to have my home app restored to the previous version which she thinks should resolve the issue. Hopefully this happens tomorrow but might take 3 working days!!!

Posted on Nov 3, 2023 1:50 PM

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marcustait79 Author

Level 1

4 points

Posted on Nov 4, 2023 6:06 PM

Today was the 4th day of this puzzle and we’re starting to think that the home invitations and the inability of the home app to see devices all over the network are not directly related. I’m able invite a friend of mine to our home network and he’s able to accept easily enough. However if he sends me or my partner a request to join his home app network neither of us is able to join……🤔🤷‍♂️

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Home app invites non responsive

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