How to fix "No Internet Connection" error on App Store after iOS 17.1.1 update

If you're getting a "No Internet Connection" error on the App Store after updating to iOS 17.1.1, but other apps are working fine, try these steps:

1. Check cellular data settings by going to Settings > App Store and ensure that cellular data is enabled if you're not on Wi-Fi.

2. Sign out and back in by going to Settings > [your name] > Media & Purchases, then tap sign out. Restart your phone and sign back in.

3. Reset network settings by going to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, cellular, and VPN settings.

4. Check your VPN or proxy settings, as these can sometimes interfere with the App Store connection. Make sure they're turned off in Settings > General > VPN & Device Management.

These steps should help resolve the issue, as it seems to be a software-related issue introduced by the update.

Fix: I had this error on several apps after ‘restoring from backup’ to a secondhand iPhone 12 max. I use Proton VPN. After trying several fixes from the good folk online, nothing worked. So I was poking around in Settings, wandered into General/VPN&DeviceManagement, deleted both VPN profiles and ta-dah! Magic. It all worked again. Even the VPN app.

3. Reset network settings by going to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, cellular, and VPN settings.

TL;DR – This solution worked for me! “Reset Network Settings” was the cure.

I’ve been struggling for DAYS with the connection on my phone vs other devices - didn’t make sense why my other devices were performing fine but not my iPhone 15 Pro. The solve was Reset Network. Thank you, thank you, thank you

sventek_ wrote:

If you're getting a "No Internet Connection" error on the App Store after updating to iOS 17.1.1, but other apps are working fine, try these steps:

1. Check cellular data settings by going to Settings > App Store and ensure that cellular data is enabled if you're not on Wi-Fi.

2. Sign out and back in by going to Settings > [your name] > Media & Purchases, then tap sign out. Restart your phone and sign back in.

3. Reset network settings by going to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi, cellular, and VPN settings.

4. Check your VPN or proxy settings, as these can sometimes interfere with the App Store connection. Make sure they're turned off in Settings > General > VPN & Device Management.

These steps should help resolve the issue, as it seems to be a software-related issue introduced by the update.

MKWest511 wrote:

I’m getting a message, no internet connection while trying to access App Store, after updating to IOS 17.4.1 and I have got internet on my phone, because other apps are working properly

Try going to Settings > [your name] > Media & Purchases > 'Sign Out', restart, and sign back in.

For my phone I noticed my VPN setting was acting up. So, after a reboot I reinstalled my Surfshark and then everything was fine. The phone's VPN was turning on and off rapidly and I assume it was trying to activate my Surfshark VPN app. Hope it helps.

The reboot does not work, I recently discover you need to access to “settings” and then “app store” and make sure that “cellular data” is enable, I discovered that myself none of the “tips” here were useful and Apple support didn’t help either, hope this help you. Cheers!

Did you try to reset your Network settings in Settings>General>reset iPhone>reset>Reset Network Settings?

turning off my VPN worked

open setting : search

VPN -> VPN device Management

you delete the old VPN configuration and you can use them fine ❤️

Apps can be selectively disabled from using cellular data (such as App Store) under Settings, Cellular, scroll to "Show All" under "CELLULAR DATA", then select the apps that are disabled.

IMO in these cases, Apple should change the "No Internet Connection" message to a more appropriate message that provides better guidance to the user.

Cellular data in settings. Toggle the option to allow the App Store app to be able to use cellular data. Worked for me. I guess the update turned it off.

This may not apply for all cases but check Settings, Cellular, Show All and confirm that all appropriate apps including App Store are enabled for Cellular Data use.