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my iPhone freezes when downloading update and turn to open

I had a notice to update my iPhone pro for iOS 17+ and then I sign up to download new update. after a while I had to call somebody and open my I phone thats when it lock. and in only shows slide to power off SOS emergency call and X cancel . I can't open it was locked.

Windows, Windows 10

Posted on Nov 19, 2023 7:24 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2023 7:28 AM

Hello ~ Can you slide to power off? If not try this prior post by *Axel Foley*…



Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


~Katana-San~

1 reply
Question marked as Top-ranking reply

Nov 19, 2023 7:28 AM in response to app630

Hello ~ Can you slide to power off? If not try this prior post by *Axel Foley*…



Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


~Katana-San~

my iPhone freezes when downloading update and turn to open

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