I am unable to receive calls from unknown callers. The option is set to off for block unknown callers so I don’t know why people are being sent straight to voicemail.

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Kiralp Author

Level 1

5 points

I am unable to receive calls from unknown callers. The option is set to off for block unknown callers so I don’t know why people are being sent straight to voicemail.

DND is also off b

Posted on Nov 27, 2023 2:53 PM

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Answer 1

Top-ranking reply

Kiralp Author

Level 1

5 points

Nov 28, 2023 9:29 AM in response to sberman

I finally fixed it! I just realized the AT&T ActiveArmor app was sending everyone to voicemail. So I deleted my account on there and redid it. Now it’s working.

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Answer 2

Kiralp Author

Level 1

5 points

Nov 27, 2023 5:16 PM in response to sberman

Nope. Call forwarding is off and it’s not restricted.

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Answer 3

edswag

Level 1

12 points

Jan 17, 2024 1:08 PM in response to Kiralp

I deleted the active armor app from my phone within the last two months because I was missing too many calls, but I still having missed calls going straight to voicemail. Wondering if you or anyone else has had that problem? thank you.

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