You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bobcfm Author

Level 1

6 points

Apple Magic Keyboard

Just got my new Magic Keyboard and running into problems. The u,I,o,j,k,l,m,. keys do not work. I have tried the suggestions from this board posted last year. Still don’t work. Please help

iPad Pro, iPadOS 17

Posted on Dec 1, 2023 3:23 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,416 points

Posted on Dec 1, 2023 3:47 PM

Ensure that you have disabled both Full Keyboard Access and MouseKeys:

Settings > Accessibility > Keyboards > Full Keyboard Access - set to OFF
Settings > Accessibility > Touch > Assistive Touch > Mouse Keys - set to OFF

View in context

Apple Magic Keyboard

Similar questions