Videos received by text

kimburli Said:

"Videos received by text: Unable to play videos received via text message"

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Screen Time being the Culprit:

A. Who's Phone Is This?

Is this a company owned phone? If so, you may not have the permissions to do so.

B. Disable Screen Time, and then restart the device performing all of this.  Screen Time is found in Settings.

C. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

D. Disabling Screentime:

• Go Here: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
• As it Reads: "To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."