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Downloading pictures and videos

When friends send a video or picture via text it takes forever to download

iPhone 11, iOS 16

Posted on Jul 3, 2023 6:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 3, 2023 11:55 PM

Re: "When friends send a video or picture via text it takes forever to download"


Wondering if your iPhone has enough memory / storage free for the new attachments:

Eg: An iPhone needs at least 8Gb free in which to operate smoothly.

How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch” in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


If storage space is not the problem:

Try updating your iOS to the latest version:

About iOS 16 Updates - Apple Support says iOS 16.5.1 is the latest.


if already updated: try re-starting your iPhone: (deletes temporary files, and often restores order)

How to: Restart your iPhone - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 3, 2023 11:55 PM in response to Pam178

Re: "When friends send a video or picture via text it takes forever to download"


Wondering if your iPhone has enough memory / storage free for the new attachments:

Eg: An iPhone needs at least 8Gb free in which to operate smoothly.

How to check the storage on your iPhone and iPad - Apple Support


If needed: See: "Manage space on your iPhone, iPad, or iPod touch” in the article below:

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


If storage space is not the problem:

Try updating your iOS to the latest version:

About iOS 16 Updates - Apple Support says iOS 16.5.1 is the latest.


if already updated: try re-starting your iPhone: (deletes temporary files, and often restores order)

How to: Restart your iPhone - Apple Support

Downloading pictures and videos

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