You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scratched iphone screen after unboxing

Does anyone have experience with a scratch on the iPhone 14 Pro Max display from the factory? Immediately after unpacking and removing the protective foil, I noticed a 0.5mm deep scratch on the right side of the screen. The local reseller says it's not possible. Has anyone experienced a similar problem - a damaged display on a brand new iPhone?

iPhone 14 Pro Max

Posted on Dec 21, 2023 9:52 AM

Reply
2 replies

Scratched iphone screen after unboxing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.