Mail on MacBook constantly unable to recognise Hotmail account name & password (and app-specific password)
As title says, my MacBook's Mail is now not recognising my Hotmail account which I have used in Apple products for 10+ years.
I have tried doing the below, which is the top recommended for this issue on the Community pages - in 2 different ways: by adding the app-specific password first and then closing Mail first then waiting 5 mins to open it again, by closing Mail then adding the app-specific password then closing for 5 mins and reopening.
Mail will work again and sync emails... but then it asks me for my password again?
While in Hotmail, Go To:
- User Name(Top-Right)
- View account (Second Option Down)
- Security (third tap in from top-left)
- More security options (Far-Right)
- App passwords (Third Pane Down)
- Create a new app password
- Click Done
- Use that app-specific password in the Mail app on your MacBook Pro.
ALSO - I have gone to my Macbook's System Preferences, Internet Accounts, and changed the password there to the app-specific password to match what I've inserted in Mail. Still does not work.
Extra info:
Mail on my iPhone working normal as ever.
Have tried changing my password to see if that's the problem - Mail not accepting this either.
Hotmail working perfectly fine in browsers.
Have restarted my MacBook several times before/after inserting new password into Mail/System Preferences.
Have deleted my Hotmail account from Mail, then added it again. I'll add the app-specific email after I am adding the account again, it will sync up all of my Hotmail inbox, work for 5 minutes, and suddenly it'll ask me for my password again and stop syncing.
I am losing my wits trying to solve this - HELP!
MacBook Pro 13″, macOS 14.2