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Hi all need to some help. I have recently setup Intune and Apple Business manager.
I have managed to automate the enrolment process as much as I can but i am having trouble setting the time and location automatically, we are having to manually set the location to London.
Am I missing a setting , policy ?
Most MDMs will provide this option in the enrollment profile (Devices > Enrollment > Apple > Enrollment Program Token > edit your DEP token > Profiles > create or edit your iOS profile). Intune does not. This means that the device will not set a time zone during initial enrollment, instead waiting either for the user to enable Location Service (usually what I recommend), or for a configuration profile to be delivered to the device after initial enrollment.
In most of the cases I've deployed for, we've opted to show Location Servers during setup assistant, guiding users to enable the service to allow for the initial setting of the time zone but also to ensure that users who travel will not need to adjust time manually when traversing time zones. (Location Services will adjust time automatically once network connection is established)
However, if you are looking to set an initial time zone, you will need to create a configuration profile (Devices > iOS/iPadOS > Configuration Profiles).
You can find the Time Zone in the Setting Catalog under the Managed Settings category. Select Time Zone and then add the Time Zone payload to the profile. There is a text area where you must enter a valid time zone based on this tool tip:
The Internet Assigned Numbers Authority (IANA) time zone database name. If the 'forceAutomaticDateAndTime' restriction is set in Restrictions, this setting fails with an error. Otherwise, setting this value disables automatic time zone logic. The user is still be able to change the timezone; for example, by turning automatic date and time back on. The intention is to allow setting the timezone when automatic determination isn't be available, such as when Location Services are off.
Since Microsoft provides no example, I believe you are looking for Europe/London. To get a list of the zones that macOS is aware of, run
sudo systemsetup -listtimezones
But, as the tooltip hints, this can cause issues if you have users that travel out of the time zone. And, since this is Intune, delivery of the profiles is not always predictable or timely, resulting in a potential delay of delivery. Consider showing the user the option to enable Location Services during initial setup. Unless your devices will never leave your time zone (like EDU devices), then hard setting with the profile may not produce the results in a timely fashion.
Hope this helps.
Intune / ABM