You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Ham_PingMe
Ham_PingMe Author
User level: Level 1
60 points

iPhone 12 Pro WIFI and Bluetooth greyed out

My iPhone 12 Pro was running normally without any issues and suddenly I don’t nowhere while it was charging. I noticed that the Wi-Fi and the Bluetooth grayed out it was connected to my laptop. The iPhone was running iOS 16.6.1 and I tried resetting the network settings, I tried resetting all the settings and I have tried updating to iOS 17 and still the issue is there What should I do?

Posted on May 12, 2024 2:14 AM

Reply
1 reply
User profile for user: WheelieNick
WheelieNick
User level: Level 8
39,783 points

May 12, 2024 2:30 AM in response to Ham_PingMe

If wifi and bluetooth are greyed out this is most likely hardware error with the built in antennas I am afraid


Try and force restart It to see if the issues persist


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


If the issue persists please Contact - Official Apple Support to get further support on the issue

Reply

iPhone 12 Pro WIFI and Bluetooth greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up