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Assistive access overrides screen time restrictions

I have screen time restrictions set up on my kid’s iPad, and it was working great until the new assistive access feature showed up in the iOS 17 update (I believe). There doesn’t seem to be a way for me to restrict their ability to manipulate the assistive access feature; there is no password control on assistive access or settings.


Basically when they run out of screen time allowed apps or when downtime starts (I still allow certain apps like Libby to run during downtime) they just go into settings, assistive access, set up a new password, and enter assistive access. Then they just add whatever apps they want and screen time controls don’t have any affect.


I have tried to look it up on general Google search, Reddit, Apple and I usually just get an answer pointing me to “how to set up assistive access”.


How can I stop them from having access to assistive access or how do I stop them from being able to change the assistive access password?



iPad, iPadOS 17

Posted on May 20, 2024 7:57 PM

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Question marked as Top-ranking reply

Posted on May 26, 2024 1:50 PM

I cannot believe that it is just the two of us having this problem but I cannot find a reference to the problem anywhere online.

23 replies

Jun 20, 2024 8:48 PM in response to LotusPilot

So, when you are setting up assistive access you can enter your AppleID as a recovery contact in case you forget the password. However, if the device is not in assistive access the kid can just reset the password. There is no setting to stop them. This is the problem.


At this point we want to keep them from entering into assistive access because when in assistive access they can add whatever apps they want and screen controls have no impact.


Additionally, I want it to be their device - this is not a toddler. I do not want my information on their device. I also need to help them learn how to control their usage - hence using parental controls.

Aug 1, 2024 9:29 AM in response to kelvinong

You can put them in assistive access with a passcode unknown to them but restrictive access is very restrictive and causes communication issues with phone and texting. Even if you put a single game app into assistive access they can play it however long they want so it's pointless. And the communication problems lead to more pestering.


Additionally, we want to keep them out of assistive access so they can't override parental controls.


For a hot second I loved Apple screen time controls but I have grown to hate them because I can't just set limits and forget about it. I have been using, let's see, 4 different parental controls for different devices and one router control device.


The kids that figure this stuff out do it for the challenge (and the dopamine hits from games). Hopefully, with time and maturity, this will be less of an issue.

Oct 1, 2024 8:24 AM in response to FuzzyBunny13

It is simply mind-blowing that this thing wasn't fixed in iOS 18. Simply add it to the content restrictions under screen time. It cant be the answer to "criple" the iPad by activating Assistive Access yourself.


Apple should fix this ASAP. If there has been so much feedback, why isn't this issue publicly addressed?


Please keep us updated if you see something in the betas or let me know where I can voice my issues towards apple.


Also: I don't have the time searching the internet how to fix an issue that was created by apple. Its their job to fix it. Solutions should be fairly straight forward and simple

Sep 28, 2024 10:57 PM in response to FuzzyBunny13

Dear all parents,


I researched all possibilities and considering the basic concept of screen time settings. Assistive Access feature under setting menu would get currently accessible apps on iPhone. this means you would not to allow the apps what your kids to play. There is a useful setting under screen time menu. Go to Settings -> Screen Time -> 'Your Kids' -> Content & Privacy Restrictions and there is 'Store, Web, Siri & Game Center Content' menu.


You can see 'Apps' options and click it then you can see Several Options you can choose. I chose 'Don't Allow' or '4+' options because the Most of games should be over '12+' then return the top menu of Screen Time.


1.Click 'Content & Privacy Restriction'


2.Click 'Apps'


3.Click 'Don't Allow' or '4+'


I tried to set up Assistive Access feature on my son's iPhone iOS 18.0 and iPad 17.7. the Setting App during the setup of Assistive Access feature would NOT show any games those are required over '12+' anymore. my son cannot choose his games in the step of 'Select App' of Assistive Access Feature activation.


Please send me email if you have any problem on this.


Now my son is wondering what I did on his Apple Devices.


Alex

Jun 22, 2024 3:19 AM in response to maxjrr

maxjrr wrote:

I have actually reached out to Apple Support. There is no way to restrict it. They just directed me to provide a feedback on Apple’s site. Maybe it will be fix in a future release.


Good to know. If enough reports are submitted, Apple might assign resources to investigate and resolve the issue.


For the benefit of others, comments and bug reports are submitted to Apple using its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple


If submitting a Bug Report, ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions.

Sep 28, 2024 10:16 PM in response to FuzzyBunny13

Hi, I have same trouble on this overriding screen time restrictions for kids. my son cannot setup assistive access feature on iPhone before updating iOS 18.0. Now iOS 18.0 on my son's iPhone allow for my son to change the assistive access passcode instead of parental screen time passcode. Screen time feature of iPhone and iPad is nothing to do anymore. I consider new android phone would be better than this for my son.

Assistive access overrides screen time restrictions

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