How to stop my brand new iPad Air M2 from over heating?

Hey everyone, facing the same issue even tho air m2 has that powerful chip haven’t thought it will get this hot near the front cam, might be possible if this can be fixed with the next s/w update but gotta say apple disappointed everyone with this hot rod

Forgot to mention battery drains too fast

I can confirm this problem while using Goodnotes. This iPad is basically unusuable. Thanks Apple!

I bought ipad air M2 (2024) two weeks back and since day one it is showing me heating issues it gets so heat up that I don’t dare to touch it. I have to keep in front of Air conditioner and forget about using it while charging and apple pencil pro stops responding or gets delayed in performing the task.

since i have exams i can’t afford to loose a day sitting at the service centre.

I purchased an iPad Air 13 (M2 - 2024) also, just a few days ago.

While taking notes, the area right underneath the camera becomes unbearably hot, to the point where I am worried about the longevity of this device. My first iPad Air 13 (M2 - 2024) had screen issues also, I swapped it out for a new one (was within the 14 days) and new device doesn't have screen issues but retains the heat issue.

The heat issue seems to be due to the processor overworking itself with some (?) mysterious process in the notes app? It only happens in the notes app for me, and only when the note is very long (but not actually that long - only a few pages), and only when writing with the Pencil Pro. When this happens, it also causes the notes to become laggy or glitchy - with letters sometimes not appearing until a few seconds after they have been written, or in other cases letters which were already written suddenly disappearing.

I have noticed that the following settings seem to improve the issue, though I can't say for sure:

• Having "Screen Zoom" set to Default seems to help
• Having "Text Size" set to Standard (middle) seems to help
• Having "iCloud" turned off for Notes seems to help
• Having "Hover" and it's associated features turned off seems to help
• Closing background apps seems to help
• Closing tabs in Safari seems to help
• Restarting the iPad seems to help

I have also noticed, on a somewhat unrelated note, that 3rd party note-taking apps such as "Goodnotes" and "Notability" have substantial input delay when compared to Apple Notes, making them unusable for most users.

My research on other forums and sites has revealed that many other note-taking users have this issue. I think there is something wrong with how the M series processors in iPads are interfacing with the Apple Pencil in iPad OS 16 and iPad OS 17. . I have found examples of users with M1 iPads using the Apple Pencil 2 who have the same issue in the same relative location. This would lead some to believe it may be an issue of underperformance - maybe the low end iPad's just aren't strong enough to process that much handwriting? Well, this is a ridiculous notion for a number of reasons - but to play along, even some Users with the iPad Pro 13 (M4 - 2024) 1 TB and 2 TB models report the same issue, and these higher end devices have more cores and more RAM than any other iPad ever made - there is no reason they should be experiencing the problem if it really is just a matter of requiring more raw power.

More than that, why was taking notes in Apple Notes with the older generation iPads and the first Apple Pencil never a problem? I can find no examples of users with A-series processors and Generation 1 Apple Pencils who have these issues.

I believe there is a background process that is running while taking notes which has a sort of "runaway" effect, demanding more and more of the CPU performance and RAM over time when using Apple Notes in iPad OS 16+ with the Apple Pencil 2/Pro/USB-C.

I am going to reach out to Apple Support and see if I can't get a senior advisor to start a ticket and possibly schedule a remote diagnostic session to capture the data and send to engineering. The more uses who do this, the more likely this is to be solved.

I may return my iPad Air 13 if the problem worsens as this is unacceptable for a $800 device. A pen and a sheet of paper is less than a dollar. Apple Pencil alone is over $100

[Edited by Moderator]

Hey, I bought the new iPad Air M2 (2024) three days ago and I had to take It back to the apple store yesterday because the Heat was Up to 40°C (I used a thermometre on It). I was writing on FreeForm app when this happened, so I dont think I overused it.

They gave me a new one. However, yesterday I was simply going through the settings/safari and the iPad was already kinda warm.....

I fear that there is a problem with this specific model...

I have similar problem with my new Ipad Air M2.

The apple does not accept any complain about their problems.

Bought just week ago brand new iPad Air M2, and have the same issue, I am unable to work with this device, it's heatup during usage, and during the charging. And yes battery runs dry very fast. Amazing work apple. What should I do now?

Just brought a brand new iPad Air m2 for my studies , especially for note taking but whenever I start taking notes on apple notes app or any other app it starts heating a lot near the camera region and eventually due to this I have to stop writing it is really very frustrating that such a new iPad with m2 is not able to handle notes app . I believe that it can be fixed with a software update but it seems like apple is ignoring such issues, what a disappointment APPLE!!! You guys better fix this as soon as possible.

I bought mine a month ago. It randomly gets too warm to even hold it with a case in both the front and back side of it on the side where the camera is and the Apple Pencil magnets too.

the battery drains super fast regardless of the task and it takes forever to charge.

It’s same even with the official apple notes. I don’t use any other note taking app except Notes. Such a horrible experience. Heating issue is only happening with the Notes app to me, while other apps are fine. I am using this iPad Air M2 for 3 weeks but started facing this issue just 3 days ago even though I updated this iPad to the iPad OS 17.6 at the very first day when I received this. Can’t understand how this is happening out of the blue. This is happening even if you have just opened this app and not working on it, it’s in the background. Additionally, suddenly the battery performance just dropped my many times with all kinds of app, in very light use. I have set my AC temp at 16C still it’s unbearable. Ridiculous. Such an experience from such an expensive product from worlds one of the finest brand!!!!!!

i also face the same issue, i even only use my ipad for writing in note app. and my apple pencil also get delayed.

It has nothing to do with force restarting or third party apps. And no it’s not normal for iPads to be to warm while reading a book, or browsing the internet, or anything for that matter. Even while on airplane mode this thing isn’t bearable to touch.

Yes I'm facing same issues since day 1 it got delivered. First of all battery drains too fast irrespective of app i use. And if i charge it while using i can't even hold it. Hope apple does something yo resolve this problem.

highly unlikely, otherwise the problem would've been evident while gaming or rendering. This here is either a problem on the notes app or apple pencil in general

uncle_gazpacho wrote:

I can confirm this problem while using Goodnotes. This iPad is basically unusuable. Thanks Apple!

GoodNotes might be relevant to the heating.

It’s mentioned across various iPad models, in the context of heating.

Maybe a performance problem exists with that app, or the app itself is just resource-intensive?

Check with the app vendor.

This heat might be normal for what all the app is doing too, of course.