Get Rid of Dialog box

Question

Get Rid of Dialog box

Two days ago, I started getting an annoying pop-up saying "[my @mac.com email address] is already signed in. You can keep using the already logged in iCloud account or use another one". Aside from being a poorly constructed message, the second sentence is unintelligible. The two choices to respond are "Use another account" and "Use '[my @mac.com email address]'". What other account? Use '[my @mac.com email address]' for what? This ranks right up there for useless instructions written by an obviously English - challenged software engineer, which keeps coming back about 50 times a day. Can anyone tell me: (1) why is this popping up? (2) what does it mean? (3) how do I bury it so I never see it again? Thank you.

MacBook Pro (M3, 2023)

Posted on Jun 9, 2024 12:29 PM

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Answer 1

Jun 10, 2024 3:37 PM in response to William Barker

William Barker wrote:

[...] Any suggestions how to "transmit it to Apple support"?

Call them

Apple support phone numbers

and the support team will provide you a mean to send them a file.

BTW could you post this screen capture here, to take advantage of good wills that may still exist.

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Answer 2

Jun 9, 2024 2:01 PM in response to William Barker

I advise you to make a screen capture of the "hard to understand" popup warning and then transmit it to ΑppIe support to get some information:

. which program is talking?

. what does it mean?

. what are the risks if I choose any of the 2 options?

I am highly interested since I get a very similar "hard to understand" popup.

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Answer 3

Jun 9, 2024 5:59 PM in response to Zorba_le_grec

Thanks for responding and yeah, I'll do it, but you have more faith than I that someone from Apple will provide any useful answer. I can, however, answer the last question you ask: nothing happens if either option is chosen. I've tried both options several times and literally nothing happens. Any suggestions how to "transmit it to Apple support"?

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