You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Safari YouTube only on 360p

Hello I keep going on YouTube to watch videos, but the problem is over the past few weeks, I haven’t been able to change the HD quality. In the settings on YouTube, the videos had the option of 360p up to 720p. But now there is only 360p. I can’t enjoy watching videos if I can’t see them clearly. Please help me.

iPhone 6s Plus, iOS 9

Posted on Jul 22, 2024 4:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2024 6:40 PM

I have the same exact problem on my iphone XS!!! I think it’s to force is to watch on the App so we watch 2 ads by videos! It sucks

4 replies

Sep 5, 2024 5:38 PM in response to Tesodur

I also replicated the conditions on new and older iPhones and did the same to android phones, the difference is that android phones are still able to play any video quality regardless of how old, the oldest android version tested as 7.1.1 while the oldest iOS version tested was 15.8.2, this can also be seen in iOS version 16.7.10 suffering the same issue of quality throttling.

Safari YouTube only on 360p

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.