Safari Can't Connect to iCloud Private Relay

Question

BeNeville Author

Level 1

12 points

Safari Can't Connect to iCloud Private Relay

Hey everyone,

I know that this topic has already been discussed here but the fix doesn't seem to work for me.

I've been using Private Relay for a long time now and there has never been a problem with Safari on Mac.

For the last couple of days I can't connect to any websites anymore when Private Relay is turned on.

I restarted Safari but to no effect. Only turning off Private Relay helps.

I'm on the latest MacOS version.

Thanks for your help.

MacBook Air (M3, 2024)

Posted on Jul 25, 2024 11:36 PM

Reply

Answer 1

Top-ranking reply

mereannh

Level 1

14 points

Aug 2, 2024 6:49 PM in response to BeNeville

Have you figured out the problem? I am getting same message. Internet is connected but “safari can’t connect to iCloud private relay”. What does this mean?

Reply

Answer 2

boyd162

Level 1

20 points

Jul 26, 2024 3:51 PM in response to BeNeville

I can get on safari on my laptop but my iMac says Safari can't connect to iCloud Private Relay. How come it

works on one but not the other?

Reply

Answer 3

Jul 26, 2024 5:17 AM in response to BeNeville

It's not a local problem with your Mac. It's an Apple network problem. You can check Apple's Systems Status webpage to monitor the status of the problem. I can't remember another time when Apple has taken this long to resolve a network problem. I sure hope it gets fixed soon.

Reply

Answer 4

Marmagu

Level 1

8 points

Jul 28, 2024 11:45 PM in response to BeNeville

I just experienced the same problem after a system update on my laptop. My iPad and iPhone were fine. I received the same message on my MacBook "Safari cannot connect to iCloud Relay". I tried shutting Safari off and on. Nothing happened. I googled the problem and there was a very convoluted suggestion. Then I shut the computer down, unplugged the jack, let it sit for ten minutes and rebooted. That solved the problem. Hope this helps.

Reply

Answer 5

Mic0123

Level 1

14 points

Jul 30, 2024 11:52 PM in response to BeNeville

Is it now working for you? I still have the problem, but the link says Apple Private Relay is working... :(

Reply

Answer 6

Aug 8, 2024 8:58 AM in response to BeNeville

I'm getting "could not connect" notifications pretty regularly. And across my devices (MBP, iPad, iPhone), Private Relay is where performance goes to die. This has only been a problem for me over the past month. Switch off PR or switch to ExpressVPN, and everything's hunky-dory.

Leave PR on, and YouTube drops videos to legacy resolutions. Partying like it's 1999.

We love you, Apple. But this is a problem. A f'real problem.

(I'm in the Pacific Northwest, by the way. Wondering if this is a regional issue.)

Reply