Where is the Home Activity Log?

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Level 1

96 points

Where is the Home Activity Log?

I'm trying to troubleshoot why a device keeps turning on unexpectedly. According to View smart home accessory activity in the Home app - Apple Support , I'm supposed to go to Home Settings->Safety&Security and there should be a way to turn Activity history on and off, and read the logs.

I'm the Resident (Owner) of the Home system here, and I see neither. Has it been removed? Can I find these logs somewhere else? How do I troubleshoot this?

Thanks in advance.

iPhone 13 Pro

Posted on Aug 12, 2024 2:57 PM

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Answer 1

Aug 12, 2024 3:13 PM in response to AppleBoy123

Based on the article you linked to, the Activity log is available if you have certain devices:

If Activity History is turned on, and you have smart home accessories like door locks and alarm systems in your home, activities like locking and unlocking your front door are recorded and available for you to view in the Home app.

Do you have any of those class of devices? I don't and I don't have the option to view past activity. There is no activity log for things like lights or speakers.

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Answer 2

AppleBoy123 Author

Level 1

96 points

Aug 12, 2024 3:21 PM in response to IdrisSeabright

If true, that’s unfortunate. So, there are no logs whatsoever, I guess. In troubleshooting this, I see that I’m shown as the owner, but don’t have all the privileges of an owner, and am unable to invite people to the home anymore. I’m wondering if it has to do with my Home account showing me for the main apple id and my purchase id as the media id for my home.

I’ll keep digging around, i guess.

Thanks for reading that line a little more closely than I apparently did, Idris.

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Answer 3

Aug 13, 2024 9:34 AM in response to AppleBoy123

AppleBoy123 wrote:

I’m wondering if it has to do with my Home account showing me for the main apple id and my purchase id as the media id for my home.

I'd say that's a good possibility. Apple devices and services generally expect to see one Apple ID.

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Answer 4

Aug 21, 2024 9:28 AM in response to AppleBoy123

AppleBoy123 wrote:

I'm not sure what you're referring to. Every apple device I have fully supports separate purchasing, media and sharing Apple IDs.

And you're having a problem..... So, it's worth considering that what you're doing, which is not generally what Apple recommends, may be the source of that problem.

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Answer 5

AppleBoy123 Author

Level 1

96 points

Aug 20, 2024 7:36 PM in response to IdrisSeabright

I'm not sure what you're referring to. Every apple device I have fully supports separate purchasing, media and sharing Apple IDs.

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