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User profile for user: arek244
arek244 Author
User level: Level 1
4 points

Uploading photos to iCloud on my MacBook Air has stalled

Hello, recently I have made a decision to transition from Google photos to iCloud+ in order not to pay for two different subscriptions and the process of migrating the photos has proven to be more difficult than I thought.

My process:

  • Download all Google Photos using Google Takeout into series of 10GB .zip archives
  • In Photos selecting File->Import and choosing to import all the photos from unziped folder
  • All the photos import successfully to a local Photos app
  • Photos app is set to "Optimize Mac storage", some photos were transferred to iCloud however the process quite quickly got stuck in the following state for several hours without any progress:

  • I turned off all battery optimization options, rebooted computer several times, updated all the software, checked multiple wifi access points and left the computer overnight plugged in and logged in, however the progress didn't change at all (Stayed at 8012 items left)


I am really disappointed right now because the app doesn't provide me any information for what is wrong. It is really an unacceptable behavior and makes me sad that I am paying for the iCloud+ subscription (I might consider going back to Google who knows)


[Re-Titled by Moderator]

MacBook Air 11″, macOS 12.7

Posted on Aug 23, 2024 7:06 AM

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User profile for user: Richard.Taylor
Richard.Taylor
User level: Level 6
10,458 points

Aug 28, 2024 10:13 AM in response to arek244

I'd be disappointed, as well. Are you, in fact, running Monterey?


First, where is your Photos Library located? Is it in the Pictures folder, or somewhere else? Is it on an external drive and, if so, how is the drive formatted. External drives must be formatted for Mac.

Move your Photos library to save space on your Mac - Apple Support


If that's OK, then use a smart album to check out your pictures. First, check to see if any of your picture files are referenced, like this:

I have 0, which is right. Photos doesn't do well with referenced files. If you find some, you can use File>Consolidate to copy them into the Library.


You can also check to see if Photos finds problem files with a Smart Album like this.

Again, I have 0, which is good. If you have some problem files you should identify and delete them from Photos.


When syncing, you should not have the Photos app in the foreground-- Photos doesn't want to slow your work, so it waits for you to be doing something else.


These are some first checks--let us know what you find...


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Uploading photos to iCloud on my MacBook Air has stalled

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