You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I turned off iCloud Drive yesterday.
It is possible that in my ignorance I interrupted the process of it creating archive in my "Home" folder. Today I see that what is there is not complete. Stuff is missing.
I ask if anyone knows how to download all files from iCloud Drive - one time without having to turn it on again.
[Re-Titled by Moderator]
MacBook Pro 14″, macOS 14.5
I am on iCloud.com right now and cannot see any way to download anything.
If I navigate to iCloud Drive there I see a list of files, Desktop, Documents etc., but the cloud symbol with down arrow is greyed out.
What am I doing that is wrong?
The icons will be greyed out until you select a file to download. If the icons remain inaccessible after selecting a file, you may wish to reload or try a different browser. Or, enable iCloud Drive to move the files, especially if you have a lot of files.
I click on Documents folder or Desktop and that icon stays grey.
I only use Safari, I cannot see how any other browser will work better for Apple?
This has been an unmitigated nightmare.
Any one reading really make sure you know what you are doing before you ever go near iCloud Drive or iCloud "storage".
Why does Apple make that option unavailable? I cannot see Apple benefit of offering and charging for a service that they then make unavailable?
You need to select files to download, not folders. If you turned off desktop and documents, those folder move to icloud only. You can drag/drop the contents from the iCloud Drive folder on your Mac to wherever you wish to store the files. Or, you can download the individual files.
Again, it's easiest to ensure that you have iCloud Drive turned on. Drag and drop the Desktop and Documents contents to the location that you wish.
Not sure what you mean by unavailable or what you've experienced that is a nightmare.
There are thousands of files in these folders, it will not be feasible to download them one by one.
In any case my iCloud does not give option to view individual files, only the main folder.
Unavailable - what I mean is Apple offer to store files and then not allow them to be retrieved?
The nightmare - is the 4 or 5 days so far trying to undo my error of ever starting with Drive.
Again, enable iCloud Drive. (don't enable. desktop and. documents). You can then drag/drop the entire contents if each file to the desktop and the documents locations. Otherwise, you need to navigate into the folder at iCloud.com and download every file individually, that's not practical.
You can then also remove any other files in iCloud Drive to a location that does not sync and never use it again if you wish.
I guess by enable you mean slid to right to "Sync this Mac" cursor.
I have not slid over the documents and desktop
Hope its gonna work now.
I must thank you for your help, and hugely for your patience. I am afraid Apple today is not the loveable thing it was in 90's. Steve Jobs really understood how to do it. Apple today feels like Microsoft did in 90's.
Life goes on I guess. Except regrettably not for Steve Jobs.
Thank you.
It's easiest to turn it on again and then move the files to a location that does not sync. You can also download your files at iCloud.com
Are you saying that when you select a file to download, the download icon does not appear?
The cloud icon (with down arrow) is greyed out. Nothing happens when I click it.
How to download all files from iCloud Drive?
