Pass through issues after vision 2 update

Question

Level 1

4 points

Pass through issues after vision 2 update

I just updated my Vision Pro to Vision 2 OS and before I did the update I didn't notice any issues. Now when I look with my right eye there are issues with the pass through look. When I open apps they look fine and I don't see any issues with my left eye, but my right eye is seeing lines in the pass through content. Very irritating. Anyone else seeing this after the update. has to be a software glitch since I'm only seeing it on the right eye and only on passthrough content.

Apple Vision Pro, visionOS 2

Posted on Sep 16, 2024 4:29 PM

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Answer 1

AdinF

Level 2

479 points

Sep 17, 2024 7:19 AM in response to klf5

I did see that, however a simple restart fixed the issue. Turn of the device, the disconnect the battery from the headset. Then wait about 30 seconds and reconnect it. You DO NOT have to remove the end that goes into the battery! Information from Apple Article: How to remove your Apple Vision Pro battery or power cable for service - Apple Support listed bellow. Make sure to save any Open documents.

Turn off Apple Vision Pro.
If connected, unplug the USB-C Charge Cable from the battery.
To unplug the power cable from the Audio Strap, rotate the connector counterclockwise until it unlatches.

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Answer 2

klf5 Author

Level 1

4 points

Sep 24, 2024 6:20 PM in response to AdinF

Unfortunately I tried that a couple of times with no improvement. I continue to see lines on my passthrough view for my right eye only.

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