You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi guys,
After updating my iPhone from iOS 17.7 to 18, I encountered an error with my work email. It's showing "IMAP server is not responding."Our mail server uses TLS version 1.1. Does iOS 18 support this version? Can you confirm?
[Re-Titled by Moderator]
iPhone 12, iOS 18
I added / (forward slash) in the IMAP Path Prefix field in IMAP account ( settings > Apps > Mail ) as suggested here in step 5 : 8 Steps to Fix Mail App Issues After Updating to iOS 18 and the issue is now resolved.
Dtlwssm_2022 wrote:
AGAIN! Maybe the software people should go back to testing their software before making so many people’s computers useless, until they’re ready to fix it. No customer service here.
I’d suggest logging the details of this error with Apple or with Apple Support, including the errant folder names and the IMAP server identity and version, as IMAP is less than completely standard.
Everything was working fine for me until this past Friday. Now NONE OF MY IMAP ACCOUNTS CONNECT within the MAIL app!!
I am not able to access my IMAP accounts now on the following:
It continually tells me on my MacBooks that it cannot access the servers to verify.
On iPhone I get error POSIX 60, close the app, restart and it will access accounts until the error pops up again.
I have called and reported all of these issues and totaled close to 6 hours with senior support doing EVERY troubleshooting step possible. I now have an open case that shows all of these issues. I would encourage others to do the same, as that is the only way the engineers are going to look at the software. I was told by support that they do not check this forum for issues.
I have the same problem on iPhone 11 Pro iOS18. When I delete mail account and add again problem solved on 10 min. After 10 min. problem is back.
But on iPhone 13 Mini iOS18 works good.
I the past I would have tried to change everything imaginable to get this glitch to work but now I just wait ……………..
That's bc bug only on IOS 18.
/ it Optional and will not fix issue.
Version of TLS is certainly not an issue as SMTP part of Mail iOS app works fine for some reason regardless (TLS 1.0 used). The problem is clearly with IMAP.
Turning off SSL worked for me, thanks :)
Seeing the same issue. My Outlook works fine on the PC, but suddenly stopped on my iPhone 14 after the IOS 18.0 upgrade. I'm surprised its taking this long for Apple to come out with a bug fix.
I upgraded a test device to 18.0.1, this shows the same issue, new mail is still not visible in the inbox.
Please stop spamming this, we all know you are hired to say this over and over again, you are not helping this thread in any way…
No change on 18.1b3.
This is unbelievable. emails not working on extremely expensive iOS devices.
Nope. Not fixed.
I've tried every solution offered, but no success. Mail works on my MacBook, but not on my iPhone or iPad which are both on a form of IOS. Both worked until the IOS 18 update
iOS 18.1 release didn't fix the issue.
I suspect it somehow related to having non-ASCII (non-Latin overall) symbols in folders' names as it was mentioned by someone earlier, but not 100% sure.
Mail not working on iPhone after iOS 18 Update
